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National Quality Checking Conference Press Release

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For Immediate Release

National Quality Checking Conference is a success!

On Thursday 3rd March the very first National Quality Checking Conference took place at Friends House in Euston, London – and it was a big success!

Whilst quality and quality checking has featured as part of other Social Care conferences in the past, this was the first National Conference to focus entirely on improving care and support services through Quality Assurance.

The Conference was aimed at professionals who work in Care and Support Services for people with a learning disability, physical disability or mental health problem, older people, and those with health needs. There was a fantastic turnout with over 100 delegates from all sides of Quality Assurance and from all across the UK. This included Local Authority Commissioners, Service Providers, and Quality Checking teams as well as the Department of Health.

The Conference was hosted by Expect the Best, a peer-to-peer Quality Checking service funded by the Department of Health and run by a consortium of local Mencap groups. Expect the Best have been quality checking learning disability services in London for the past three years.

The National Quality Checking Conference focused on three key areas which need to be addressed nationally and locally

  • The need to put service users at the centre of the quality checking process by actually asking for their views
  • The need to work together to develop better local quality assurance systems
  • The need to invest more in quality assurance to ensure services are delivering the appropriate levels of care and support that people with additional needs deserve and should expect to receive.

The conference was packed with interesting and varied speakers including a keynote address from Professor Ursula Gallagher, the Care Quality Commission’s Deputy Chief Inspector of General Practice and Integrated Care. As well as hearing from Expect the Best, delegates heard other excellent examples of best practice in Quality Assurance from around the country including Gloucestershire County Council, and learnt about the Association of Quality Checkers which is launching this year.

In her keynote address, Professor Ursula Gallagher from the CQC highlighted the wider importance of quality checking in NHS services:

“If NHS services aren’t serving the most vulnerable well, then they probably aren’t serving anyone else well either.”

Feedback from the day was excellent, with delegates stating emphatically the need for an annual National Quality Checking conference.

Matt Gamble, Expect the Best’s Project Manager, stated:

“It’s been an amazing day and we hope that our delegates build on this positive momentum and that commissioners and providers learn from the examples of best practice and actively invest in quality assurance.

 It is only through investing in quality assurance that we can ensure all people with additional needs consistently receive the high quality care and support that they deserve.”  

For more information on Expect the Best or the National Quality Checking Conference please visit: www.expectthebest.org.uk or email info@expectthebest.org.uk

For further information, please contact Matt Gamble – Project Manager, Expect the Best, on info@expectthebest.org.uk or 020 8349 3842.

Notes to editors:

Expect the Best is an innovative peer-to-peer quality checking service which is run by the North West London Mencap Consortium and funded by the Department of Health. It employs people with learning disabilities and operates across the London Boroughs of Ealing, Harrow, Hammersmith and Fulham, Brent, Kensington and Chelsea, and Barnet, and focuses on checking Learning Disability services. It aims to offer quality checks to more areas such as Mental Health, Older People’s Health and Physical Disability services in the near future.

You can find out more information about Expect the Best through www.expectthebest.org.uk

Brandenburg Choral Festival of London

Raise funds for Equal People Mencap by attending London choral concerts

As you are aware, we are holding a fundraising concert  in association with the Brandenburg Choral Festival of London.

The Festival is offering us the opportunity to generate additional income when our supporters buy tickets for other London concerts featured in the Spring 2016 programme. For every ticket you buy, we will receive up to 50% of the value of the ticket. Certain concerts are excluded from this offer – see below*.

The Festival offers an excellent range of quality choral concerts, ranging from classical to jazz, gospel, folk and a cappella. All of the concerts are held in beautiful central London venues. If you enjoyed watching Gareth Malone’s Naked Choir series on TV, then do check out the Festival’s fun and informal Fringe evenings.

To view the Festival’s programme online, visit



In order for us to benefit from this offer, you will need to:

1)  Book your tickets via the main Festival box office (www.brandenburg.org.uk/festival or 07528 776625).  Upon booking you will receive an e-ticket.

2)  You should then forward your e-ticket to dev@brandenburg.org.uk as proof of purchase and state that you would like your ticket purchase to support (Equal People Mencap). Brandenburg will transfer the relevant funds to us, so no need for you to worry about this.

Please note, supporters wishing to attend our main allocated concert MUST continue to book their tickets via the charity’s box office

In May, the final event of the Festival’s 2016 Spring Series is a ‘Come and Sing at Sea’ cruise on board the MV Aegean Odyssey which will be sailing from Athens to Venice via the Ionian and Adriatic Seas. Further details can be found at www.brandenburg.org.uk/cruise. Any of our supporters booking a place on the cruise should email details of their booking to dev@brandenburg.org.uk as the Festival will credit us with £50 for each booking made by our supporters.

Terms and conditions

  1. The following concerts/events are excluded from this offer:

all concerts at St Martin-in-the-Fields; Come & Sing on 5 Mar; Music of our Time on 17 Mar; the two Bach St Matthew Passion concerts on 19 Mar; Come & Sing on 24 Apr.

2. Brandenburg reserves the right to withdraw this offer at any time.

“….. an excellent series of concerts not only for seasoned and enthusiastic listeners, but also for those who may be coming to experience this kind of choral music for the first time. Those people won’t be sorry and I can guarantee many more visits.”      Ralph Allwood MBE


Choral Of London

Brandenburg Choral Festival

 Oct 14th 2013: STOP PRESS: Equal People mencap will be sponsoring a classical music concert on

 March 21st 2014 7.30pm

The Brandenburg Choral Festival

At St Clement Danes Strand WC2R 1DH


Brandenburg 2Brandenburg 3

  • Bach Cantatas
  • Royal College of Music Chamber Choir and Baroque Orchestra
  • Conductor Ashley Solomon
  • Tickets £18
  • Watch this space for details of how to formally book tickets
  • But you can ring us and reserve a seat now 0208 964 0544

The Challenge Network UK

Team challenge

Who are they?

The Challenge Network is a national charity that was founded in 2009. Their aim is to connect and inspire people to strengthen their communities. They bring together local people across all generations, ethnic groups and incomes to build a stronger society by running youth & community programmes. The Challenge Network believe in building trust between all groups of people – ” we believe differences doesn’t need to divide us”

What have they done?

The Challenge Network have visited us on a few occasions this summer to help raise money during the ‘Disability Arts Festival’ we held on Portobello Green. We held a parade around the green to raise awareness of discrimination and hate crime towards disabled people. They also attended Equal People’s annual summer BBQ , where they were able to socialize with our Service Users & have fun by taking part in a Zumba Session. The Service Users really enjoyed the Challenge Network being involved in our events and would like to welcome them back soon.

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